Loughton Residents AssociationThe Voice of LoughtonLoughton and Debden images
Home About LRA Featured News News Emails and Loughton Life About Loughton About Local Councils How to report a local problem Contact Us

How to report a local problem


These are the most common problems reported. You can also read about and report other problems at the District Council website, and you can usually also report problems by post (see details on the relevant website).

Please let us know of any errors on broken links.

Crimes and Suspicious Activity

Highways problems

Essex Police are now intelligence-led” so report any crimes or suspicious activity; if possible get the registration of any vehicles involved.


This includes potholes, drains and streetlights.

Emergencies
Call 999
Non-Emergencies
Report to Essex Police online (24 hours) or via Live Chat (bottom right corner of the page; 7am-11pm)

• Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for). Ask for the Control Room (not for Loughton Police Station) 
Always get an Incident Number.

• Report to Essex Highways online
• Call 0345 603 7631
• Minor Highway maintenance issues can be dealt with by the Highway Rangers – More information and report online

For serious or long-running problems please contact us too.




Bus stops or shelters damaged
(in London):
Report to Transport for London
More information
Report online
• Call 0343 222 1234
Bus stops or shelters damaged
(in Essex):
Report to the County Council
More information
• Report online
• Call 0345 603 7631
Council tax Report to the District Council
More information
Report online
• Call 01992 564 000
Dead animals Report to the District Council
More information
• Report online
• Call 01992 564 000
Deer accidents in Epping Forest Report to the Forest Keepers
• Call 020 8532 1010
• Email epping.forest@cityoflondon.gov.uk (plus police/ambulance service if needed)
Dog-fouling on pavements or public land Report to the District Council
More information
• Report online (Select 'Dog Fouling')
• Call 01992 564 000
Dogs, strays found or dogs lost Report to the District Council
More information
• Call 07815 512833
• Join Essex Dog Watch
Empty property Report to the District Council
More information
• Report online (Click on 'Report an empty property online)
• Call 01992 564348
Flooding Report to the District Council
More information
Report online
• Call 01992 564 000
Fly-posting Report to the District Council (as anti-social behaviour)
More information
• Report online
• Call 01992 564 000
Fly-tipping - in the Forest Report to the Forest Keepers • Call 020 8532 1010
• Email epping.forest@cityoflondon.gov.uk

Fly-tipping - everywhere else

Report to the District Council
More information
Report online
• Call 01992 564608 during office hours or 01992 564000 at all other times
• Call 999 if you're reporting a crime in progress or if someone is in immediate danger
Fraud - Council Tax Report to the District Council
More information
Report online (click on 'Report Council Tax fraud online')
Call 01992 564 444
Fraud - Housing Benefits Report to the District Council
More information
Report online (click on 'Report Housing Benefit fraud online')
Call 0800 854440
Fraud - Other fraud and cyber crime    Report to Action Fraud
More information
Report online
Call 0300 123 2040
Graffiti Report to the District Council
More information
Report online
• Call 01992 564 000
LitterReport to the District Council
More information
Report online (Select 'Street cleansing general issue')
• Call 01992 564 000
Noise problems Report to the District Council
More information
Report online
• Call 01992 564608 during office hours or 01992 564000 at all other times.
Obstructed driveways Report to North Essex Parking Partnership or the Police (depending on circumstances)
More information
If possible, politely ask the driver to move the vehicle.

If you are unable to get a vehicle on to or off the driveway:

If there are parking restrictions on the adjacent highway, contact the North Essex Parking Partnership (NEPP):
 • Call 01206 282316
 • Email parking@colchester.gov.uk

•  If there are not any parking restrictions on the highway, contact the Police as this is a 'wilful obstruction of the public highway’:
 Report on Live Chat (bottom right corner of page; 7am-11pm).
 • Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for).
Obstructions not on yellow lines, including parking on pavements or verges where there’s a yellow line(s)
Report to the North Essex Parking Partnership
• Call 01206 282316
Email parking@colchester.gov.uk
Obstructions not on yellow lines Report to the Police
Report on Live Chat (bottom right corner of page; 7am-11pm).
• Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for).
Planning Applications - Comments Report to the District Council
More information
Comment online
• Email appcomment@eppingforestdc.gov.uk
Post to Development Control, Epping Forest District Council, Civic Offices, High Street, Epping CM16 4BZ
Planning Applications - Breaches Report to the District Council
More information
Report online
• Call 01992 564 000
Seats and benches (public)
Report to the County Council • Report online
• Call 0345 603 7631
Road name signs missing Report to the District Council
• Report online (Select 'Request new or replacement street signs')
• Call 01992 564 000
Street cleaning and litter bins Report to the District Council
More information
Report online (Select 'Street cleansing', then the appropriate option)
• Call 01992 564 000
Street trees missing or dead Report to the District Council

• Report online (Select 'Maitenance of Trees, verges, hedges, playgrounds)
• Call 01992 564 000
Tree Preservation Orders Report to the District Council
More information
• Email contacttrees@eppingforestdc.gov.uk
• Call 01992 564 000
Unauthorised encampment Report to the District Council
More information

• Report online (Click on 'Travellers - unauthorised encampments')
• Call 01992 564000
 

Call Essex Police on 101 or 999 for an emergency
Vehicles apparently abandoned Report to the Police

or

the District Council (depending on circumstances)

More information
If the vehicle is on the road in a dangerous position or condition, report to the Police:

• Report online (complete the location and you’ll get a list of options)
Report on Live Chat (bottom right corner of page; 7am-11pm).
• Call 101, or 01245 491491 (the geographic equivalent of 101, which some phone providers charge for).

Otherwise - the District Council:
• Report online
• Call 01992 564608 during office hours or 01992 564000 at all other times
Waste and Recycling bin replacements
Report to the District Council
More information
• Report online (Click on the appropriate option for larger, second or replacements bins)
• Call 01992 564 000
Waste and Recycling bin collection missed Report to the District Council
More information
• Report online
• Call 01992 564 000
Yellow lines Report to the County Council • Report online
• Request a new scheme